Manage Users

Users with the appropriate permissions can add new users, edit user names and contact info, reset the user's password, change user settings such as roles and permissions, and disable/enable the user's system access.

Procedure:
  1. In the left hand navigation panel, click AdministrationUser Administration.
    The User Administration page appears, showing the list of users assigned to the agency.
  2. Select one of the following options:
    Add a new user
    1. Click Add New User.
    2. Populate the fields with the user information and appropriate roles, permissions, and agencies.
    3. Select the Send Password on Save check box if you want the system to automatically send the password to the user after their profile is created.
    4. Click Save.
    View or edit a user profile
    1. Click the tool icon for the user you want to edit.
      note.png
      • To help you quickly locate a user on the list, you can filter the list by agency or role, or type first or last name, username, agency name, badge ID or role in the Search field .
      • You can sort the user list by clicking the up and down arrows in a column header. Click one time to order the list in descending order, and click again to order in ascending order.
    2. Select the action (Edit, Disable, Reset Password, Copy User).
    3. Enter your changes.
      note.pngCopy User allows you to quickly create a new user account with the same roles, permissions, and agencies as the one being copied.
    4. Click Save.
      note.pngIf disabling a user account or resetting a password, click Yes to confirm the action.